About Us | Mark Ficken Ford Lincoln
Powered by Trust. Driven by Value
Mark Ficken Ford Lincoln Provides an Exceptional Dealership Experience
We are proud to be your full-service Ford Lincoln dealer in Charlotte, North Carolina. We value genuine relationships with our customers, which is why we are dedicated to providing exceptional service before, during, and after the sale. We pay attention to every detail and always provide transparent communication in order to create the best customer experience possible for everyone that walks through our door.
Our vehicles are just as exceptional as our customer service. We offer affordable, high-quality vehicles that are among the best when it comes to value and efficiency. Our vehicles are strong, durable, and tough; so they're prepared for any journey that you might set out on. Ford models are also packed with innovative technology to enhance the driving experience.
OUR SERVICES INCLUDE:
- New and Used Ford & Lincoln Car Sales
- Automotive Repair
- Ford and Lincoln Factory Parts
- Certified Collision Center
- Commercial Fleet Services
- Specialty Vehicles
- Mobile Service
Mark Ficken Ford Lincoln is not only a car dealership, but also a member of the Charlotte community. We value our local community and are motivated to take actions that support local organizations who strive to make our community stronger. To learn more about how we're involved and to see how you can request our support, check out our community partnership page.
Our promise to you is to BUILD TRUST by:
- Build long-term relationships that exceed expectations and promote transparency.
- Not stumbling...but if we do, we will act quickly and course correct.
- Have every record, milestone or award we achieve be a stepping stone to the next.
And to DELIVER VALUE by:
- Take extraordinary steps to ensure a consistent experience every time we interact with our team, our customers and our community.
- Pay attention to detail and sweat the small stuff to a degree that people rave about our team members.
- Place priority on personal growth in our lives and our business, while always staying humble, hungry and grateful.
Whether you’re looking for a new Ford or Lincoln vehicle, require regular service, want to schedule a test drive, need to secure financing or have collision needs, visit or call us today and let us help make your automotive experience extraordinary!
Reasons To Choose Mark Ficken Ford Lincoln
100% Price Protection Guarantee
We believe in transparent business transactions. That means when you're ready to sign the final paperwork, there won't be any surprise costs or fees. The price you see is the price you pay.
72 Hour Exchange Program
At Mark Ficken Ford Lincoln, we want you to drive home in the car of your dreams. We understand that you may have a change of heart. That's why we offer a free 72-hour exchange policy. If you decide that you don't love your new vehicle 100%, you have up to 3 days to bring it back to us and we'll help you find the vehicle that's best for you.
Courtesy Service Loaner
Does the service to your car require more time? With our courtesy service loaner program, you can drop off your car for service, without being stranded or having to deal with a rental. We'll make sure you have everything you need to get you back on the road, so brining your car in for service is never an inconvenience.
Official Kelley Blue Booksm Buying Center
Mark Ficken Ford Lincoln is one of the very few dealers in the area who is an Official KBB Buying Center. Tell us about your car and get a Kelley Blue Book? Instant Cash Offer! Basically, it's the easiest way to get an on the spot offer for your car - haggle free! You can use your offer for cash or to trade it in for another vehicle in our inventory. The offer is good for up to 3 days (not including Sunday). All you have to do is tell us about your car, we'll inspect it, then KBB will decide the market value and you'll get a check!
Cities We Serve
We serve several cities in North Carolina which include Weddington, Matthews, Pineville, and Rock Hill.