Service & Parts
Best Auto Service Charlotte, NC
Service Coupons
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Schedule Service
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Parts/Accessories
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Award Winning Service
Mark Ficken Ford's Service Department is proud to provide you with award-winning service. Our factory-trained Ford technicians are ready to maintain your new or used vehicle today. Whether you purchased your Ford here or you need an oil change, we have the services available for you.
Technician Services at Mark Ficken Ford
Mark Ficken Ford is a locally owned and operated business that takes a great deal of pride in caring for vehicles – both yours and our own. The highly trained, impeccably experienced and incredibly passionate team at our service department is ready to do whatever it takes to give you not only a convenient and quick experience, but the essential peace-of-mind that only comes with knowing your car is taken care of. Thanks to our position as a tech-driven organization, you can easily schedule your appointment right online. Likewise, our satisfaction guarantee means that we’re not happy until you are – no exceptions.
- Rentals Available
- Shuttle Van available all day (6 days a week Mon – Saturday) (10 Mile Radius)
- Ford Courtesy vehicles on select service – See advisor for details
- Complimentary Car Wash
- Free Coffee and Wifi
- Certified Ford Technicians
- Genuine Ford Motorcraft Parts
- Full Collision Center Available (All makes and models available)
- Quick Lane Service (Standalone not attached to the building)
Key Services We Offers
Oil & Filter Change
Tire Rotation
Battery Service
Brake Service
Alignment Check
Vehicle Detail
Contact Our Service/Parts Center
Phone Numbers
Service 855-216-2356
Parts 855-349-4908
Service/Parts Hours
Service Hours
Mon - Fri: 7:00 AM - 12:00 AM (Midnight)
Saturday: 8:00 AM - 3:00 PM
Sunday: Closed
Parts Hours
Mon - Fri: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Sunday: Closed